This policy is written in English, but the ‘Summary of Key Information’ can be found in several languages at the bottom of the page.
For a fuller translation, you can click here to read the policy using Google translate. We make no assurances as to the accuracy of the translation, nor any guarantees as to the accuracy of the information conveyed anywhere except on this page, in the original language.
In these boxes with blue borders we'll give a simple summary of what's being said in the main terms.
Thanks for visiting Lingumi.com. This page sets out the terms and conditions on which we provide our users (“you”) with access to our website (which we’ll refer to as our “Site”) and to our membership services, Club Lingumi (which we’ll refer to as the “Membership”).
These are the key points in this set of terms, but are not complete, so do read the full terms too. These explain how we name our products, app, and website, and approximately what each of them is for.
We're real people, and our company is based in the UK. Our office address is not here, but you can find us in real life if you need to.
A 'Registration' is free, and is different from a 'Membership' which is (usually) paid. The best way to know if you are a 'Member' is to think about whether you've paid us, or put in your payment information, on our site or in our app. Then you're probably a Member.
You need to be an adult to sign up with Lingumi. If you sign up, we will almost always 'accept' the order, but, if we don't for any reason, we'll let you know by email.
More about Registration vs Membership. Memberships are 'digital' and don't involve or include any physical products.
There are various ways to pay for Memberships, which sometimes include a trial period, but not always. Cancellation is possible, and details about it are further down this page.
We have an online shop where we sell physical products. You can buy those too, but they're not connected to your membership.
Don't forget your password, or give it out to anyone. If you do, contact us.
Prices do change, and do vary. We can't guarantee that you'll get the same price as someone else in another country or who signed up at another time.
We don't handle your payment information. It's handled by secure payment processors like PayPal, or one of several others depending on your choice of payment method. We do charge VAT which is included in the price, and you'll probably be able to pay in your own currency.
You have the right to cancel, and we try to make it easy. You can do it in the app, or by contacting us directly. If you do it soon enough, we'll also refund any money you've paid us - read the terms for the full details on this.
We agree to give you access to our Site, App, and services. You agree not to hack us, steal from us, or otherwise mess us around. If you do, we will terminate the agreement between us, and no longer be friends.
Everything on our site, and in our app and physical products, is ours. You agree not to copy it or imitate it, and to contact us if you wish to use any of it.
We can't make legal promises around everything that could go wrong in connection with Lingumi. For example, sometimes the internet breaks, and we aren't liable for that if it affects your ability to use our products and services. Where we are liable for something, we limit our liability in financial terms to the price paid for your Membership with us.
If you breach these terms, and as a result, a third-party makes a claim against us, you agree to hold us 'harmless' against costs and losses that arise from that claim. You also agree to help us resolve the claim.
The terms here are governed by the law of England and Wales, where we're from.
You can link to our site, as long as it's in a nice way and doesn't damage our reputation. There may be links on our site to other sites, but we can't guarantee what is on those sites, so navigate to them at your own risk.
We might occasionally changes these terms. If we make a big change that affects you, we'll let you know by email.
You can contact us easily by email.